What we watch Whether the application is available Application errors and failed jobs Database connectivity from the application Pages or APIs that have become slow A business function the company cannot lose
What we fix and improve Production errors and integration failures Defects, configuration and small code corrections Security updates that the application can accept New reports, screens and integrations on a schedule Database maintenance that the application depends on
Managed application supportOngoing care of the application and its database, with a regular look at errors and changes.